CFS is proud to announce that a range of new tablet-based patient feedback tools and solutions is being rolled out over the next 6 to 12 months. In addition to the functionality of the Trackers that our clients and their customers have come to love, new features include…
– Capturing and reporting on client suggestions, compliments and complaints
– Live alerts delivered to your inbox so you can quickly and easily address issues before they get out of hand
– The ability to capture contact details for post feedback follow-up and actions to close feedback loops faster
…. And much more (that we’ll preview in forthcoming releases, so watch this space!)