COVID-19 cases are on the rise again. Staff, residents and families need to be better protected.
As part of our contribution to helping our Community through the Covid-19 crisis, CFS is pleased to announce its partnership with ServiceSystems to launch VisitNinja, our fully managed and highly customisable digital Visit Management and Covid-19 Screening Solution that has been specifically designed for clients in the Residential Aged Care Sector.
VisitNinja’s benefits include:
- Rapid Covid-19 contact tracing
- Real time screening and management of all visitors, contractors and staff
- Full compliance with all Australian Government / State guidelines and recommendations
- Integrated processes that support and enhance COVID-19 management and responses to ensure facilities exceed Aged Care Commission reporting and compliance obligations
- Full digitisation of all logbooks and paper-based systems (Contactor books, Volunteer sheets, Resident excursions, Food / drink records)
VisitNinja addresses staff concerns about safety and minimises close contact with unscreened visitors. It also replaces paper and pens that could inadvertently spread the Coronavirus or other infectious diseases. Best of all, it costs less than 2 cups of coffees a day…
Tresillian needed an electronic solution to collect and provide the minimum data required to facilitate rapid contract tracing should a COVID positive case be associated with a Tresillian centre.
We chose to move forward with CFS as they have continued to demonstrate responsiveness to our requests and a willingness to work with Tresillian to achieve our desired outcomes.
How VisitNinja works:
- Visitors are presented with a tablet or self-scannable QR Code at a sign-in point / entry.
- For contactless environments, visitors approach receptionists / admin staff who use a reception / PC / web-based interface to screen and safely sign-in permitted visitors.
- During the sign in process, visitors are prompted to answer a series of questions that assess the risk they may pose to the facility:
- When risks are identified, on-site teams are alerted in real time to ensure the necessary steps to protect the facility can be taken.
- When no risks are evident, visitors are presented with a standard sign-in screen to provide details relating to their visit prior to entering the facility.
- Visitor and Contact Tracing reports can be accessed quickly in the event of a suspected COVID-19 case, and all steps taken to protect the visitor, if deemed a risk, can be documented.
About CFS
CFS Australasia has 15+ years of experience in providing digital measurement solutions and consulting services, with a focus on the Health and Aged Care sectors. Our clients include public healthcare providers like the Agency for Clinical Innovation and Western New South Wales Local Health District; Private Health and Aged Care providers like Calvary, Baptcare and the SAN and Aboriginal-owned and operated Corporations like Cherbourg Regional Health and Rumbalara.
CFS’ Solutions include Employee Pulse Surveys, Customer Experience Tracking, Auditing / Compliance Assessment Solutions for National Standards Applications, Omnichannel Feedback Systems, Qualitative Text Analysis Tools and Net Promoter Score Programs.
CFS Australasia have been a fabulous partner in our work to improve patient experiences and safety.
Their Staff Wellness Screening System has given us District wide oversight of potential risk due to suspected Covid Symptoms as well as real time alerts for symptomatic staff. CFS have always promptly responded to our changing needs during the dynamic COVID situation and have flexibly adapted the system as the environment has changed.
We’d definitely recommend CFS. The team regularly bring new ideas and potential solutions to help us innovate, understand and improve patient experience and safety.
For information on CFS and our portfolio, please visit www.cfs-australasia.com
For information on the VisitNinja, check out www.cfs-australasia.com/visitor-management-in-aged-care-australia/
Information on Service Systems’ solutions can be found at www.servicesystems.com.au
Media Contacts
CFS Australasia
Desmond McGuirk
Chief Executive Officer
[email protected] or [email protected]
Service Systems Australia
Matthew Kain
Supreme Ninja
[email protected] or [email protected]
