Welcome to the inaugural CFS newsletter! After 12 years in the feedback space, we’ve learnt many things that work (and a few that don’t) in the quest to help deliver consistent and high quality care and service to every patient or client every time.
We hope that by sharing examples of work done by organisations which we support in the broader CFS Community, we’ll spark ideas you can put into practice. We trust these will make a tangible impact on your staff and client experiences and the care they receive every day.
Please take a few minutes to enjoy the snippets we have put together. As with most new things, this is a learning process. Any feedback on the newsletter (good and bad), its content or the things you would like to see and hear about in future issues, is welcomed.
If you feel the work you or your teams do would be of interest to others in the Community, please drop me a line at [email protected]. I’d be delighted to help you share your work with the world!
Best Wishes
Des McGuirk
Chief Executive Officer
